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NBFCs in India have exponentially grown on the shoulders of technology within the last decade. Digitalization gave Indian lending industry the hope to become $100 billion in size by 2023. We’ve barely scratched the surface of this enormous technological poweress.
The breakthrough is for all the NBFCs to hitch hands and make a whole lending ecosystem that thrives on Open Integrable Technology i.e. APIs (Application Programming Interfaces) in order that the whole industry can grow together.
Open Integrable Technology is creating an open data infrastructure that's shared by a network of institutions, in our case, the NBFCs through open APIs to urge faster access to reliable data.
It is particularly significant within the evaluation of borrower’s credibility and offering customized products or services to customers, especially payment solutions.
While this new wave of technology was creating a surge in global financial markets, the Indian economy embraced it with the introduction of UPI - Unified Payment Interface.
In 2013, YES Bank and RBL Bank took a breakthrough to permit other developers (including competitors) to use their APIs to innovate financial products. Realizing the large potential, all major banks in India eventually stepped in.
In 2016, Demonetization became crucial within the surge of digital transactions. Mobile wallets, transacting through banking apps, and digital payments exploded nationwide, thus involving an enormous chunk of population within the formal financial cycle.
Open APIs became vital to effectively manage growth, also as avoid errors/frauds. Today, most Indian banks collectively work with one another using open APIs to serve their customers better; thus, creating a solid foundation for the whole banking ecosystem. In fact, ICICI recently launched India’s largest API portal in 2020 with nearly 250 APIs. an equivalent is that the roadmap to be followed by NBFCs.
The biggest risk, rather a threat to such open technologies are the Cybercrimes. Open APIs are susceptible to malicious third-party apps or software to access, misuse, or maybe wipe out data permanently. While it’s a mammoth's task to crack through the API security, the ever-evolving world of cybercrime will always keep the businesses on their toes.
Even though the Federal Reserve Bank of India is fighting tooth and nail to rework India into a cashless economy, they need a strict warning given to all or any the financial institutions to first identify all the risks or threats involved in their existing framework before jumping to undertake new technologies.
Clear policies and processes must be laid down for open APIs, and adequate surveillance on the systems must be maintained to hide all vulnerabilities. Regular testing of the systems is important to avoid risks of fraud , authorization breach, lending frauds, spying apps, etc.
Basically, with the endorsement and acceptance of Open Integrable Technology comes the responsibility of Cybersecurity to form sure data is employed for ethical purposes only.
India Fin-tech-forum had invited dignitaries to offer key recommendations on the open API policy during the Fintegrate Zone 2018, and this is often what they concluded-
By embracing Open Integrable Technology through deploying APIs, NBFCs can enhance
their services
by quickly adapting to the changing demands of the purchasers . These APIs can
enable customer
acquisition, engagement, and retention. More importantly, it helps the whole lending
industry to
grow on each other’s strengths while competing healthily.
It allows the blooming of innovative products/services, entrepreneurship, new business opportunity, and therefore the much-required stability during this volatile economic environment.
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