SUYOGA
ABOUT FINANCIAL INSTITUTION
L&T employee credit co-operative society. Serving L&T employees with banking facilities. Provides loans and takes deposits.
BACKGROUND
The Society was established in the year 1968 and has successfully completed 50 years of service to its members. The main object of the Society is to promote the Savings habit of the members and to grant loans to them for useful purposes with an ultimate aim of improving the living standard of the members.
The Society continues to progress and offers to meet the expectations of the members, true to the Cooperative tradition and spirit. The Society is registered under the Multi-State Cooperative Societies Act and Rules.
PROBLEM
SOLUTION
FINANCIAL INSTITUTION BUSINESS
- Managing the various financial institutions business correspondence loans was the toughest challenge for them. Having a staff of 150 employee with 30 of the branches had led them in increased operation cost and lower in efficiency.
FASTER ONBOARDING
- Intelligrow’sloan origination system with enabled ekyc and credit score check helped them in onboarding of the customers faster.
EASY LOAN MANAGEMENT
- Intelligrow’s Loan management system enabled them to manage the different loans at a different branch became easy.
MOBLIE APP COLLECTION
- Intelligrow’scollection system enabled collections agent with the mobile app for collections and Bluetooth printer.
Provided with sms and a receipt on the field for the customer with upi enabled system.
ACCURATE CONTROL
- Syncing of the transactions facility for the admin web app application enabled bank managers in
having a complete control of the collection system.
FAST DECISION
- Enabled with the robust analytics helped management in taking the quick decisions.
EASY AT ANYTIME
- customer net banking enabled customers to perform transactions and apply services
from the comfort of their home or office, at any time.
IMPACT
Customer access to bank is a click away in availing the banking service.
FI staff have increased their efficiency by 50% and reduced there costs.
Customers are now happy with the transparency.
FI management team are able to make quick decisions and wisely.