01
Introduction
This Refund Policy outlines Intelligrow's position regarding payments, cancellations, and refunds. By purchasing or engaging with any Intelligrow services, you acknowledge and agree to this policy.
02
Strict No Refund Policy
All payments made to Intelligrow are strictly non-refundable under any circumstances.
This applies to all services, including but not limited to:
- Core banking and lending software
- Mifos consulting and implementation
- Custom development and integrations
- Training, workshops, and enablement programs
- Support and maintenance services
03
No Refund After Payment
Once a payment is made:
- It cannot be canceled
- It cannot be refunded
- It cannot be reversed
This applies regardless of:
- Project status
- Service usage
- Client expectations or outcomes
04
No Exceptions
Intelligrow does not provide refunds in any situation, including but not limited to:
- Change of mind
- Business decision changes
- Project delays or modifications
- Partial usage of services
- Dissatisfaction with outcomes
05
Service Commitment
While refunds are not provided, Intelligrow remains committed to:
- Delivering services as per agreed scope
- Maintaining professional standards
- Providing support within contractual agreements
06
Disputes & Chargebacks
Clients are expected to contact Intelligrow directly for any concerns.
Unauthorized chargebacks or payment disputes may result in:
- Immediate suspension of services
- Termination of ongoing engagements
- Legal action where applicable
07
Governing Terms
All services are also governed by:
- Terms & Conditions
- Project agreements or contracts
You can review our Terms & Conditions for website and service usage rules.
08
Policy Acceptance
By making a payment to Intelligrow, you confirm that:
- You have read this policy
- You understand that no refunds will be issued
- You agree to all terms stated herein
09
Modifications
Intelligrow reserves the right to update or modify this policy at any time without prior notice.
10
Contact Us
For any questions regarding this policy, contact Intelligrow:
Email: info@intelligrow.co
Website: https://intelligrow.co
